General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Delivery Location

TrinketSea is open for any buyer across the world. We dispatch all orders from our website to the worldwide region. So, just please specify your destination clearly during the check out.

Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within around 10-15 business days from the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Sundays. The tracking number is given to you as soon as it is available. 

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Delivery Instructions

You can provide special delivery instructions on the check-out page of our website.

Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

*** 2016 FREE shipping promotion: All items ordered from TrinketSea.com are eligible FREE shipping, yeah, worldwide FREE shipping:) ***

*** free shipping is only for default e-packet package, which takes around 15 days to reach most countries in the world. If you would like express delivery, we can arrange that for you, but extra postage should be paid by buyers, no free shipping for Express delivery(fulfill within 7 days normally) ***

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at [email protected]. We will issue refund or exchange accordingly.

Questions

If you have any questions about the delivery and shipment or your order, please contact us.